Simplify Case Management with ResponsAbility

Requiring only a browser, Webcom’s ResponsAbility simplifies business process. Applicable to all varieties of business processes, from sales to accounting to tech support and more. And within each department, ResponsAbility’s power helps you streamline all tasks, from the simplest daily process to the ongoing complex ones that define your work.

Webcom’s ResponsAbility simplifies business process

ResponsAbility was introduced to handle the workflow needs addressing the demand of both internal and external customers and tracking the corrective action process anytime, anywhere. You’ve always had the responsibility: now you have the ABILITY to respond. ResponsAbility helps organizations keep their projects on track without making the lives of team members more complicated. From a central location, manage the key aspects of all types of cases, including product and service defects, customer and supplier complaints, non-conformance issues, health and safety incidents and RMAs.

What's New?

Milwaukee, Wisconsin, May 19, 2009 - Webcom, Inc., the leader in simplifying the complex, today announced the release R5 of ResponsAbility, Webcom’s latest offering addressing the case management and workflow processing areas. ResponsAbility is designed to speed “time-to-resolution”, eliminate unnecessary time delays and improve overall communications and productivity through improved transparency and collaboration.

Webcom, Inc. Announces New Release of ResponsAbility

ResponsAbility is a robust case management and workflow solution that helps organizations keep their projects on track without making the lives of team members more complicated. This basic application provides a central location for managing the key aspects of all types of cases, including product and service defects, customer and supplier complaints, non-conformance issues, health and safety incidents and RMAs. Separate tabs keep key information within easy reach. Your team can log issues as they arise, prioritize them, and update their status as appropriate. Built-in reports let you see open issues by project, projects by stage, and many other categories. <

“ResponsAbility continues to make innovative product enhancements that provide substantial value to organizations looking to improve business processes, reduce costs, and increase knowledge worker effectiveness,” says Jeff Wenter, Operations Manager of Apollo Video Technology. “The new release includes enhancements that make critical information more accessible through ResponsAbility, like enabling users to monitor actions that are being performed more closely.”